Digital Regionalization: Permit, License and Inspection Automation

Cape Cod and Nantucket towns and the Cape Cod Commission, with the support of the Cape’s State Legislative Delegation, the Barnstable County Commissioners, and the SmarterCape Partnership received a Community Innovation Challenge (CIC) grant award of $500,000 in 2012 from the Massachusetts Executive Office for Administration and Finance for the proposed regional Permit, Licensing, and Inspection project.

The digital regionalization project is establishing an automated system for all towns to issue municipal permits, licenses, and inspection services on Cape Cod and Nantucket to reduce costs, increase efficiency, and improve customer service. An automated system coordinated regionally will be more advanced and integrated than could be afforded by individual towns.  The funded project is part of the larger SmarterCape Initiative to advance economic development and government efficiency through technological innovation.

Working with Accela, pilot towns on the Cape and Nantucket are currently implementing the solution to provide better, faster and cheaper services to the community, residents and businesses in the region.